Contact MICA

MICA's commitment to customer service starts at the top. To contact Edward G. Marley, President and Chief Executive Officer, click here to send him an email.

Customer Service:

Phone: 877-215-6422 or 602-808-2111

Email: help@mica-insurance.com
*When emailing, please remember to include your full name and practice/group name (if applicable)

Fax: 602-808-8309

Report a Claim:

Phone: 800-352-0402 or 602-956-5276

Online: You can also make an initial report of an occurrence, claim, or lawsuit through the online reporting portal. A MICA member account is required.

Report a Cyber Attack or Data Breach:

Phone: 800-352-0402 or 602-956-5276 (Monday – Friday 8:30 a.m. – 5:00 p.m. MST)

For urgent matters that occur outside of regular business hours, contact Tokio Marine HCC’s breach support team by calling 888-627-8995. Please be prepared to identify yourself as a MICA policyholder and provide a declaration page or coverage form, if available.

Risk Management:

Risk Management Hotline: 800-705-0538

Email: rm_info@mica-insurance.com
*When emailing, please remember to include your full name and practice/group name (if applicable)

Education/CME Information: 602-808-2134

General Information:

Phone: 800-352-0402 or 602-956-5276

Fax: 602-468-1710

Address: 2602 E Thomas Rd, Phoenix, AZ 85016

MICA's headquarters are located at 2602 East Thomas Road in central Phoenix, two blocks east of 24th Street. Parking is available adjacent to the building entrance on the east side of 26th Street immediately north of Thomas Road.